Fintech product design agency for banks and startups

Expect confident output in one to two weeks, and useful questions from day two. The first week is spent in your product with a real account, in your analytics, and in conversation with whoever knows the history, such as a PM, a support lead, or a compliance contact.

Complex fintech products are rarely complex in the interface. They are complex in the rules underneath, and those live in people's heads, not in documentation. We map them as we go and give that map back to you, which is often the first useful artefact of the engagement. Design work starts in parallel from week one on a scoped piece rather than waiting for full understanding.

Other Land treats legal requirements as design inputs. Early on we ask what must be shown, acknowledged, and logged, and which wording is fixed and which is ours to write. Then we design inside it.

In practice most legal requirements constrain what is on the screen, not when or how it appears, and that is where the room usually is, in sequencing, progressive disclosure, and putting the required text where it is read instead of dismissed. We also want your compliance reviewer in the loop early rather than at handoff, because a rejection at the end costs a sprint, and one at concept stage costs an hour.

Yes, when AI sits in the right part of the process. Other Land uses AI for exploration, variant generation, writing and testing interface copy, and clickable prototypes. Your customer data, production data, and anything under your NDA stay out of third-party models.

If your organisation has an AI policy or an approved tool list, we work inside it, and some teams still prefer a classic Figma workflow. We match the approach and the designer to your product and settle it on the intro call. Banks ask this more often than startups do.

First we find out where exactly users stop, because "KYC is a problem" usually turns out to be two or three specific screens. Common culprits are document capture that fails silently on poor photos, an unexplained pause between submission and approval, asking for sensitive data before showing any reason to give it, and no path back after a rejection.

The fixes are rarely about fewer fields. They are about sequencing what you ask for, being honest about how long a review takes, and giving users something to do while they wait. If you have already tried a lot, the value we add is a fresh read plus patterns from products that solved it differently. Start with a UX audit if you want the diagnosis before committing.

Usually within one to two weeks of signing. The fastest path is an embedded designer who takes the backlog as it is, starts shipping the items that are already defined, and reshapes the rest as understanding grows. Real work starts in the first week, alongside discovery.

In the first days we ask for access to the product and analytics, one person who can answer questions without a meeting, and a shared view of which three things matter most this quarter. If the backlog is mostly small, disconnected tasks, fractional support fits better than a full embedded engagement, and we will say so.

Yes, and with banks this is usually the first thing we set up. We have worked through NDAs, background checks, VPN and VDI access, client-issued laptops and accounts, restricted Figma organisations, and internal-only repositories. Our designers work in your Jira, your Slack or Teams, your design system, and your review process rather than exporting work into ours.

Onboarding through a bank's security process typically takes one to three weeks on your side, so it is worth starting in parallel with the contract rather than after it. Tell us the requirements on the intro call and we will tell you honestly whether they are workable.

Other Land charges a fixed monthly fee, agreed upfront. A project sprint suits scoped work up to about three months, paid monthly for the weeks we work. An embedded designer joins your team full-time at a fixed monthly rate, similar to a salary.

The design lead and PM who back your designer are included in the fee. After the intro call you get a written estimate with scope and cost. The minimum commitment is four weeks.